- Open the email titled Your DAA 2027 Digital Key.
- Click the redemption link or copy/paste the key into Itch.io.
- Log into your Itch.io account (or create one).
- Click Claim to add the item to your library.
- Go to Profile → My Library → My Purchases to access your downloads.
Itch.io Guide
- Log into Itch.io.
- Open Profile → My Library → My Purchases.
- Select your DAA 2027 item.
- Scroll to the Downloads section.
FAQ
I didn't get my code.
Please check your spam folder. Search for "DAA", "Hanged Man Club", or "digital key". If you still don't see it, contact us with your order number and the email used at checkout.
When will I get my code?
We distribute digital keys beginning on or around December 16. Orders placed before that date will receive keys once distribution begins. Orders placed after that date are sent in regular batches.
Itch.io says I don't own this.
This usually means the key wasn't redeemed. Click your redemption link again and make sure you're logged into the correct Itch.io account.
Where are the extra files?
All files appear in the Downloads section of your Itch.io purchase page. If you don't see them, refresh — Itch.io sometimes delays file visibility by a few minutes.
How do I download on mobile?
Itch.io supports mobile downloads, but ZIP files may require an unzip app. iPhone: use the Files app. Android: use Files by Google or any unzip tool.
How do I re-download later?
You can re-download anytime from Profile → My Library → My Purchases. Your files never expire.
My key doesn't work.
Double-check the key, ensure you're logged into the correct account, and confirm it hasn't already been redeemed. If it still fails, contact us with your order number and the key you received.